To initiate a return, please visit our Return Portal (https://nudient-nudient.myshopify.com/pages/return-portal) and follow the provided instructions.

After submitting your return and once we verify that the product meets our return criteria, we will issue a refund using the same payment method used for purchase.

You can return any product bought directly from our website within 14 days of receipt.

Please ensure the product is in its original, new condition, and is returned in its original packaging with all labels and protective stickers intact.

The cost for making a return depends on from which market the purchase has been made. Generally, returns made from within the EU, Norway, and the UK are free, and returns made from other markets come at a cost. For more details, please see out returns policy at the bottom of the page.

Unfortunately, we are unable to process exchanges, only returns.

If you have questions regarding exchanges, kindly reach out to our dedicated customer service team at support@nudient.com.

Yes. The product must be in the same new condition as received and in the original packaging.

Additionally, if a free item was included in your purchase due to a promotion, it must also be returned, or its cost will be charged.

Products purchased from an external retailer are not eligible for exchange or return through our website.

Please contact the respective retailer for any issues.